FAQ’s
FREQUENTLY ASKED QUESTIONS
Here you will find common questions and answers about our rental spaces. If you are not finding what you need here, please don’t hesitate to reach out to our team, we are always willing to help point you in the correct direction to best answer your question or resolve any concerns you may have.
To secure your rental, you must submit a completed application for approval and then pay the required fees that are due.
As demand for rentals is high, we are unable to offer courtesy holds.
On Saturdays, Kettering Hall requires a four-hour minimum. There are no other rental minimum requirements.
The Community House offers exceptional rental rates! Please see our rates & capacities chart for rental costs.
Yes! A 15% discount is offered on room rental rates (excluding Saturday rentals) to registered 501(c)3 nonprofit organizations. You will be asked to submit a copy of your IRS tax exempt status letter to qualify for this discount.
The Community House aims to be as flexible with private renters as possible. Cancellations that occur more than 14 days in advance of the rental date will forfeit the entire security deposit.
No! The Community House parking lot has a total of 72 spaces, with four reserved for handicap parking spaces. Additional parking is available in the adjoining Village of Hinsdale lot and surrounding streets.
The Community House opens daily at 7:00 a.m. We recommend starting your event no earlier than 7:30 a.m. so that you have time to set-up and prepare beforehand. For evening rentals, per our liquor license, alcohol service must cease 30 minutes prior to the end of your party and may be served no later than 10:00 p.m. The latest your party can conclude is 10:30 p.m..
Yes! Monday-Wednesday, the downstairs foyer is available to rent. On Thursday, Fridays, Saturdays and Sundays, the downstairs foyer is included in the rental of Kettering Hall and not available as an independent space.
Yes! You are welcome to bring food into The Community House from an outside restaurant or caterer. If available, please provide a Certificate of Insurance (COI) naming The Community House as additionally insured at least 72 hours in advance of your event.
No! The Community House is happy to provide you with recommendations based on our relationships with trusted event vendors. You are, however, welcome to work with any vendor or caterer of your choice.
Yes! However, BYOB events are not permitted. Bartenders from a Certified caterer or staffing company, or Illinois BASSET-certified individuals, are required to dispense alcohol at your event.
Renting the kitchen is a separate charge from your main event space rental. To reserve kitchen time, please indicate it on your application. This applies even if you have an outside caterer who will need the kitchen for food preparation or storage.
Yes! Complimentary equipment available include 60” round tables, 6’ rectangular tables, card tables, chairs, a lectern, screen and easels. Audiovisual equipment, sound equipment, and coffee service are available for an additional rental fee. Please see your application for all available options. Please note: At times, we may be unable to provide all requested equipment due to other events taking place on the same day.
All rentals include 30 minutes of set-up and 30 minutes of clean-up time. For example, if your rental is from 10 a.m.-12:00 p.m., you will be allowed access to the room to set up starting at 9:30 a.m. and will be asked to clean-up and depart by 12:30 p.m. These “buffer times” are also when our staff may be in the room transitioning equipment needs in between bookings. If you anticipate needing more time than what is included, please speak with our Facility Supervisor about options.
Our goal is to be as accommodating as possible, but with limited storage space, early deliveries are not always possible. Please check with the event coordinator about the availability of storage before confirming outside deliveries (including alcohol) to The Community House. There is a $50 fee if you need any storage the day before your event.
Yes! You are welcome to bring in tabletop and freestanding decorations. We kindly ask you refrain from tacking, screwing, or taping anything to The Community House walls. Nothing may be attached to stage curtains, chandeliers, or sprinkler heads. Furniture, decorations, and artwork in the Community House may not be removed without the approval of TCH staff.
We kindly request that you refrain from open flames and candelabras (that may drip). Tea lights in votive cups or candles encased in hurricane glass are allowed.
For safety reasons, we do not allow bouncy houses to be set up in our building. However, we will allow them to be set up in the gym. Approval must be given before renting the gym to have a bouncy house for your event. Small ball pits or soft play areas for children are welcome.
Yes! However, BYOB events are not permitted. Bartenders from a Certified caterer or staffing company, or Illinois BASSET-certified individuals, are required to dispense alcohol at your event.
• Complete the Alcohol Agreement Form that will be provided to you with your application.
• Pay the $100 alcohol permit fee that will be included in your event booking.
• Provide a Basset Certification to us 8 weeks before your scheduled event date.
It is a certification we need someone in your party or a bartender to have. It is required as you are serving alcohol. You can hire someone to be a bartender or someone responsible for overseeing the alcohol at your event can be certified.
If you are interested in becoming basset certified, you can obtain a ON PREMISE BASSET certificate online at the link below: https://www.bassetcertification.org/
The Community House’s Facility Supervisor will be happy to work with you on the requirements to remain in compliance with The Community House’s liquor license.
The day of your event is all about the details and we’re here to help you know what you’ll be responsible for, and what we do. Below are examples of what we do:
Provide the set-up and take-up of tables and chairs in accordance to the floor plan submitted.
Provide staff on site to meet, greet and assist you in answering questions and troubleshooting during your rental.
Tents are allowed on the back patio only with prior review and approval from the Facility Supervisor. You must provide details on the tent type, size, and how it will be secured.
